Agrodrag is an Indian eCommerce platform for agricultural machinery, spare parts, and fasteners, connecting farmers, manufacturers, and dealers across India.

Can vendors sell on Agrodrag?

Yes, verified vendors can create accounts, upload products, and sell directly through their dedicated Agrodrag vendor dashboard.

Does Agrodrag deliver across India?

Yes, Agrodrag provides fast and secure nationwide delivery for all agricultural products and machinery.

Who operates Agrodrag?

Agrodrag is operated by Fateh Globalink, a merchant exporter and manufacturer based in Ludhiana, Punjab.

Privacy Policy – Agrodrag

Effective Date: 23 August 2025

At Agrodrag (operated by Fateh Globalink), we deeply value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and safeguard your information when you use our website www.agrodrag.com, mobile access, or any related services.

1. Who We Are

Agrodrag is a modern agricultural marketplace powered by Fateh Globalink, a merchant exporter of high-quality agricultural machinery, spare parts, and farm accessories. Our mission is to connect farmers, suppliers, and buyers with reliable and affordable agricultural solutions.

Website: https://www.agrodrag.com

2. Information We Collect

We collect and process information to deliver a seamless experience and improve our services. This includes:

Personal Information: Name, phone number, email, address, and contact preferences.
Account Details: Username, password, saved products, and login credentials.
Transaction Data: Order details, billing and shipping information, payment records.
Device & Usage Data: IP address, browser type, operating system, referral URLs, and browsing activity.
Supplier Information: Business name, GST number, PAN, bank details (for vendor registrations).
Communications: Queries, feedback, reviews, and messages submitted via contact forms.

3. How We Use Your Information

To process, confirm, and deliver orders securely.
To manage customer service requests and respond to inquiries via email, WhatsApp, or phone.
To share updates, new product launches, and special offers.
To enhance website performance, navigation, and personalization.
To detect, prevent, and investigate fraudulent activities or security issues.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience by:

Remembering your login details and preferences.
Analyzing visitor traffic and performance metrics.
Providing tailored recommendations and ads based on user interest.

You can disable cookies in your browser settings; however, some website features may not function properly.

5. Data Sharing and Third Parties

We never sell or rent your data. Your information may be shared only with trusted partners who assist in business operations, such as:

Payment Gateways: For secure and verified transactions.
Shipping Partners: To ensure accurate order delivery.
Technical Service Providers: For hosting, analytics, and security support.
Government or Legal Authorities: When required by applicable law or regulation.

6. Data Retention Policy

Customer and vendor records are retained as long as necessary for business, tax, and legal compliance.
Communication records (support, feedback, inquiries) may be stored indefinitely to improve services.
You may request account deletion or data removal anytime by emailing support@agrodrag.com.

7. Your Privacy Rights

As a user, you have full control over your personal data. You may:

Request access or correction to your personal information.
Delete your account and all related data.
Opt out of promotional communications or newsletters.
Withdraw consent for data processing (where applicable).

8. Data Security Measures

We implement advanced encryption, SSL certificates, secure hosting, and limited access protocols to protect your data. Although we take every possible precaution, no system is entirely immune to risks; therefore, we encourage you to use strong passwords and safeguard your login credentials.

9. Third-Party Websites & Content

Our website may include links to third-party pages, vendors, or advertisements. We are not responsible for the privacy policies or content of external sites. Please review their terms before sharing any personal data.

10. Future Business Growth & Data Usage

As Agrodrag expands into organic fertilizers, eco-friendly farm equipment, irrigation systems, and export-ready agricultural solutions, we may update our privacy practices to reflect new categories and services. All updates will remain transparent and publicly available on our website.

11. Legal Jurisdiction

All disputes or claims arising from or relating to this Privacy Policy shall fall under the exclusive jurisdiction of the Courts of Ludhiana, Punjab, India.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated terms.

13. Contact Information

For privacy-related concerns, support, or account issues, please reach out to:

Fateh Globalink (Parent Firm of Agrodrag)
Email: support@agrodrag.com
Website: www.agrodrag.com